A little help with Dolora
Effective October 15, 2026
Contact sales@makebox.ai for account, billing, installation, or content-reporting questions.
Include: your Dolora account email, the tool you used, and what happened. For a billing issue, include an invoice or request identifier if available. Do not send login codes, passwords, payment-card details, or API keys.
Sign-in trouble
Use Continue with Google, or request an email code and check your inbox and spam folder. A code can expire or be used only once. Wait before requesting another email. Use the same account on web and Chrome to see your saved workspace.
Credits and subscriptions
See your balance in the app. Open Pricing → Manage billing to update payment details, view invoices, or cancel renewal. If a request’s outcome is uncertain, its reserve may be held for review. Contact us with the request details; repeatedly generating the same task can create separate charges.
Privacy and deletion
Send a request from your account email to access, correct, export, or delete your Dolora information. Tell us which Dolora data the request concerns. We verify identity and handle the request subject to applicable retention requirements. Other MakeBox products remain separate.
Report a problem with AI content
Report harmful, illegal, or infringing content to sales@makebox.ai with enough context to locate it. Review generated content before relying on it, and avoid including sensitive data that is unnecessary for the task.